THERE ARE SEVERAL POLICIES CREATED TO ENSURE FAIRNESS TO ALL OF THE CLIENTS THAT HOST WITH wpslab.in

ACCEPTABLE and Refund USER POLICY

  1. Pornography, pirated software, mp3 archives, rom archives, cracking/hacking tools, and spamming are not allowed at wpslab.in . Any material of this nature or links to material of this nature will cause the account to be shut without financial refund. These types of sites waste bandwidth and slow down the servers. It is not realistic to allow one site to ruin the speed for all of the sites. Additionally, sites of this nature often place web hosts at legal risk, and therefore cannot be allowed.
  2. wpslab.in reserves the right to close any website that is using an unreasonable amount of bandwidth or server CPU time. This policy protects other web sites located within the same web server farm from becoming bogged down by the abusively high traffic site.
  3. Clients that tax the machine down with malfunctioning pages or cgi scripts will lose their right to have dynamic pages (such as ASP,iHTML, and Cold Fusion. and cgi scripts. Everybody writes a code that locks up from time to time, but wpslab.in will not allow one client’s scripts to ruin uptime or performance for the rest of the clients. Keep this policy in mind when uploading cgi scripts or dynamic pages, since you assume full responsibility for every file that you upload. If your cgi or other other dynamic content is causing a noticeable performance bottleneck,your account will be disabled.
  4. Failure to pay on time will result in the loss of the account. wpslab.in wants to give premier support to paying customers. Therefore, wpslab.in cannot waste time supporting those who do not pay.
  5. Accounts created in the middle of the month get the rest of the month for free. For example, an account created on January 15 will not owe money for January. This policy makes sure you get your money’s worth.
  6. Websites that contain material that is intentionally offensive to racial minorities are not permitted. Sites that are found to contain such offensive content will be closed.
  7. If you send Spam, your account will be closed. If a client you host in your account sends Spam, your client’s site will be immediately and permanently closed. If extreme cases, your account may also be closed. We do not and will not tolerate Spam. It is your responsibility to make sure your clients realize that Spam is not and will not be tolerated. Spam is a waste of our network and system resources, and we are completely intolerant of anybody who sends or attempts to send Spam.
  8. We reserve the right to charge US$100 per spam message that is sent or attempted to be sent to or through any our servers. If a spammer is putting uptime or performance at risk by flogging the email services with spam, we have every legal right to receive payment from the spam sender or the company represented within the spam to cover the cost of the services rendered. This policy applies equally to wpslab.in customers and non-wpslab.in customers.
  9. wpslab.in reserves the right to block incoming email from any remote SMTP relay at any time for any reason.If a remote SMTP relay is misconfigured, spammers will often exploit the remote relay to send thousands (sometimes millions. of spams. If a spammer is abusing a remote SMTP relay to mail bomb domains at wpslab.in , wpslab.in will immediately block the IP of the SMTP relay that the spammer is abusing. wpslab.in also subscribes to multiple RBLs (real-time blocking lists. to automatically block known open SMTP relays and known spamming relays. While this policy dramatically reduces the amount of spam sent to wpslab.in , this may inadvertently block some legitimate email.
  10. wpslab.in cannot and will not be held liable for any problem incurred while hosting with wpslab.in .By hosting with wpslab.in , you assume any and all risk for possible downtime and other server/connection related problems. If you are not willing to assume this risk, you should not host with wpslab.in . While wpslab.in makes every possible attempt to maintain the highest possible level of uptime, wpslab.in will not under any circumstances make any expressed or implied guarantee for any specific level of uptime.
  11. If you sell hosting services to other customers using your wpslab.in account, it is your responsibility to support those customers. Your customers must contact you for support issues.
  12. In the event of a price or policy change, all customers (new and old. are subject to the price or policy change. These changes may occur at any time without any notice from wpslab.in . wpslab.in customers should check the wpslab.in website periodically to check for changes to pricing or policy.
  13. Pricing and policies are subject to change at any time. Our policies are non-negotiable.
  14. Do anything illegal or anything that adversely affects wpslab.in ‘s legal interests. The following list is non-exclusive, and should not be considered license to commit other illegal activities not specified below. All illegal activity is prohibited, and wpslab.in will cooperate fully with any law enforcement officials and/or agencies investigating and/or prosecuting such activities

14(a). Cracking (Hacking. — attempts to access accounts or systems other than the user’s own accounts or systems or an account or system that the user has been explicitly authorized to access is illegal under federal and state law.

14(b). Child pornography — as defined by U.S. law. This is strictly prohibited and dealt with quickly and harshly.

14(c). Interstate gambling — because Internet traffic generally ignores state and country boundaries,any Internet based gambling site is restricted by Federal Inter-state gambling regulations.

14(d). Pyramid schemes or fraud — are illegal under a number of Federal, State and Local laws.

14(e). Theft of services — attempts to utilize services that are not contracted for is considered theft and will be dealt with as such.

14(f). Harassment — use of network to harass or threaten (in the legal sense of those terms. any other person is prohibited.

  1. Do anything that threatens the integrity of wpslab.in ‘s network or the utilization thereof by other persons.

15(a). Denial of Service (DOS. attacks — no customer will commit a DOS attack against any customer’s host, or any other host on the Internet. Similarly, no customer will willfully or negligently allow incitement of others to attack any host on our network, or any other host on the Internet.

15(b). RBL — No customer shall do anything that could get any portion of our IP space put on the RBL (Realtime Black List. as maintained by MAPS ( other similar organizations, or perform activities that would cause portions of the Internet to refuse to route traffic to any portion of our IP space.

  1. Spam — no customer shall send unsolicited commercial email, unsolicited mass mailings, spam or flood usenet newsgroups, or anything of that sort. If you have questions about what is allowed and what is not, 

16(a). No spam may originate from our IP space.

16(b). No spam may advertise sites or services located on our IP space (even if the spam originates elsewhere. , or IP space which receives IP transit over the our IP network.

16(c). No customer shall use third party mail servers to relay spam. This is considered a DOS attack on the third party and will be treated as such.

16(d). No customer shall participate in pyramid schemes or email chain letters.

wpslab.in reserves the right to terminate or interrupt any account in part or in full without refund for violation of these Terms of Service. In all but the most extreme or serious cases, good faith attempts will be made to resolve an issue without interruption of service. In cases where service has been terminated or interrupted, resolution will be handled on an individual case basis, at wpslab.in ‘s sole discretion.

 

 

Overview

Our refund and returns policy lasts 10 days. If 10 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers, or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition is damaged or missing parts for reasons not due to our error.
  • Any services that is returned more than 7 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company; it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at payment@wpslab.co.in.


Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: Office No- 615, 6th Floor, Amrutha Hills, TOPAZ PLAZA, Punjagutta Officers Colony, Punjagutta, Hyderabad, Telangana 500082.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at care@wpslab.co.in for questions related to refunds and returns.

 

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